Terms and definitions
The client is a fully capable individual who places Orders on the website. vesnawedding.ru , either indicated as the recipient of the Product, or using Products purchased on the site vesnawedding.ru , exclusively for personal, family, household and other needs not related to business activities. Seller - IP Kovaleva Ekaterina Alexandrovna Online store - A website with an Internet address https://www.vesnawedding.com /. It shows the products offered by the Seller to his Customers for placing Orders, as well as the terms of payment and delivery of these Orders to Customers. Website – vesnawedding.ru A product is an object of the material world that has not been withdrawn from civil circulation and is presented on the Website. An Order is a duly executed Client's request for delivery to the specified address of a list of Goods or their booking, selected on the Website. https://www.vesnawedding.ru /. A Delivery service is a third party that provides Order delivery services to Customers. The Consultant is a representative of the Seller, with whom communication takes place in the chat or e–mail format.

1. General provisions
1.1. When ordering goods on https://www.vesnawedding.com /, The Client agrees to these Terms of Service (hereinafter referred to as the Terms).
1.2. Acceptance is the fact of placing an order on the Website.
1.3. The Seller reserves the right to make changes to these Terms and Conditions, and therefore, the Client undertakes to regularly monitor changes to the Terms and Conditions.
1.4. The Client agrees to the Terms by clicking the "Place Purchase" button at the last stage of placing an Order on the Website.
1.5. The seller offers services through the website, as well as through the salon located in St. Petersburg, more detailed information about the services is provided in the section below. All products presented on the Website are of good quality.

2. Subject of the agreement
2.1. The Seller publishes this agreement for the sale of goods and in the interests of the Client, which is a user agreement in accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation.
2.2. The Seller undertakes to fulfill the Order in front of the Client for the provision of the subject of the agreement for a fee to perform legal and other actions ensuring the purchase (purchase with delivery, shipment of goods to the address specified by the Client, the quantity and name of which are determined by the Client's Order, executed in accordance with the terms of this Agreement and the rules posted on the Website or its booking.
2.3. This User Agreement defines all the essential terms of the agreement between the Seller and the person who accepted the Agreement. If the information published through the Website contradicts the provisions of the Agreement, the terms of the Agreement apply.
2.4. The Agreement is accepted by any individual over the age of 16 who has placed an Order on the Website, in full and without exceptions.
2.5. The Customer expresses his consent and grants the Seller the right to receive, store, process, store and transfer his personal data for order processing and delivery. To read the Privacy Policy in more detail, follow the link: https://www.vesnawedding.ru/politika-konfidentsialnosti
2.6. The Seller is not limited in performing actions defined by the subject of the Agreement, including coordination and conclusion with third parties (intermediaries, delivery services, etc.).

3. Execution and deadlines of the Order
3.1. The Customer's order can be placed through the catalog on the website vesnawedding.com , as well as at the salon in St. Petersburg.
3.2. The Seller is not responsible for the accuracy of the data provided by the Customer when placing the order.
3.3. All information materials provided on the Website are for reference purposes and cannot fully convey reliable information about the properties and characteristics of the Product, including colors, sizes and shapes. If the Client has any questions regarding the properties or characteristics of the goods, before placing an Order, the Client should contact the Consultant in any available way.
3.4. The delivery dates indicated on the website are conditional. The delivery time may increase depending on the workload of the postal services, but it will be no more than 58 days after the day of processing and final dispatch of the order. The seller is not responsible for the timing and quality of delivery by the postal services, as well as for the possible collection of customs duties upon delivery of parcels to other countries, and does not compensate for them. 3.5. In case of discovery of a parcel that was previously considered lost, for which the Seller has made a refund, the amount is subject to refund.

4. Delivery
4.1. The methods of delivery of goods are indicated on the Website in the “Delivery” section located at https://vesnawedding.com/worldwide-shipping
4.2. Delivery is carried out worldwide, if the Client has any questions about delivery, the Client must contact the Consultant in any available way before placing the order.
4.3. According to the rules of air mail delivery, the Customer can request a tracking number and track his parcel. A parcel sent by airmail is considered lost only after the carrier has searched for it and/or if more than three months have passed since the shipment, but you have not received the goods yet. If the parcel is found to be lost, the Seller returns the full cost of the order or the lost part to the Customer.
4.4. The cost of delivery is indicated on the Website in the “Delivery” section, as well as in the checkout section.
4.5. Upon delivery, the Order is delivered to the Customer either to the person indicated as the Recipient of the Order at the post office, or by the courier of the postal service specified when placing the Order.
4.6. After receiving the payment, the Order completion period is from 1 to 3 business days and depends on the quantity of the ordered Product.
4.7. The Seller is not responsible for an order not accepted by the Customer at the post office or from the hands of a postal service courier.
4.8. Payment for the delivery of goods is made by 100% prepayment by the Client.

5. Payment For The Goods
5.1. The price of the Product is indicated on the Website.
5.2. The price of the Product may be changed unilaterally by the Seller. The price of the Product is indicated at the last stage of the Order and is valid at the time of clicking the "Pay" button. At the same time, the price of the Product ordered by the Customer is not subject to change.
5.3. Payment methods for the Product are indicated on the Website when placing the order.
5.4. The Order is accepted for processing immediately after the Seller receives the Order.
5.5. If the Customer has paid for the Order, but there are no selected goods or the goods are partially missing, the Seller informs the Customer about this. The customer can choose other products or refund their funds before the product appears and the order is sent.
5.6. The Seller has the right to provide the Customer with discounts on the Product, they can be changed unilaterally by the Seller.

6. Terms of return and exchange of goods
6.1 The exchange or return of the Goods is possible within 14 days from the arrival of the order at the post office, in case of a defect, provided that the original packaging and appearance of the Goods, labels and tags are not violated, as well as provided that the goods were not in use. If these rules are violated, the Seller has the right to refuse a refund or exchange.
6.2. Cancellation of the order is possible no later than seven days after receipt of the goods, for this the Customer must provide the Seller with a written notification. The message should be sent to the following email address: vesnaweddingspb@gmail.com , provided that the original packaging and appearance of the Goods, labels and tags are not violated, as well as provided that the goods were not in use. If these rules are violated, the Seller has the right to refuse a refund or exchange. 6.3. If the Buyer does not respond to the message sent by the Seller for a long time during the exchange/refund procedure, the Seller has the right to refuse the refund or exchange.
6.4. All refund operations are carried out in full compliance with the Seller's terms and conditions, including, but not limited to, the terms, procedure and amount of compensation.
6.5. In case of disagreements and disputes, the parties resolve them through negotiations in shifts (by e-mail vesnaweddingspb@gmail.com ).
6.6. The Customer undertakes to keep all documents, goods and package of the parcel in the original, received condition until the Seller clarifies the decision on the claim: do not use or destroy. 6.7. In case of return of the Goods, the cost of delivery of the goods from the Customer to the Seller is paid by the Customer.
6.8. When refunding funds, the Seller is not responsible for the commission charged by the bank to either party, as well as for the timing of the refund, as the Seller cannot influence the operation of the banking system.
6.9. Handmade goods are custom-made and non-refundable. The exchange is possible only if a defect is found on the product. Funds are non-refundable.
6.10. Upon resending the exchanged goods, the Customer pays the full cost of processing the order by the Seller in accordance with the tariffs indicated on the website. vesnawedding.com