PUBLIC OFFER

Edition dated 1 June 2026

In accordance with Clause 2 of Article 437 of the Civil Code of the Russian Federation, upon acceptance of the terms set out below and placement of an Order, the person accepting this Offer becomes the Buyer.

 

The Seller undertakes to provide the Buyer with the Goods listed on the Platform, and the Buyer undertakes to accept and pay for them in the manner and on the terms provided for by the Offer.

 

The Seller may amend the terms of the Offer by posting a current version on the Platform. The date of entry into force of a new version is the date of its publication. Amendments to the terms of the Offer shall apply to Orders placed after the date of publication of the updated version. Agreements concluded prior to the amendments shall be performed on the previous terms.

 

In the event of any conflict between the terms of the Offer and the User Agreement, the terms of the Offer shall prevail.

 

Terms and Definitions

1. 1) Platform (Website) — the aggregate of software and technical means providing the User with access to the functionality of the Seller's online store, located at https://vesnawedding.ru, through which Goods are listed, Orders are placed, payments are made and other interactions with the Seller are carried out.
2. 2) Acceptance — the full and unconditional acceptance of the terms of the Public Offer, made by the Buyer by performing any actions indicating agreement with the terms of the Offer, including but not limited to:
   • placing an Order through the Platform;
   • clicking the button "Place Order/Purchase", "Buy", "Pay" or any similar button;
   • checking the checkbox confirming agreement with the terms of the Public Offer and/or the Personal Data Processing Policy when placing an Order on the Platform.
   The Buyer understands that Acceptance of the Offer in the manner specified in this clause is equivalent to entering into an Agreement on the terms set out in the Offer.
3. 3) User — any individual who has visited the Platform and/or is using its functionality without prior registration.
4. 4) Sale and Purchase Agreement (Agreement) — a paid agreement concluded between the Seller and the Buyer in the manner provided for by the Public Offer, the subject matter of which is the sale and transfer of Goods to the Buyer.
5. 5) Goods — dresses, accessories and other products of the VESNA brand offered for sale on the Website.
6. 6) Promotional Goods — Goods sold at a reduced price, using promo codes, bonuses, special offers, as well as in the course of sales and other marketing activities of the Seller. The terms of sale and return of Promotional Goods may differ from the general terms established by the Offer and are determined by the Seller at the time of the respective promotion.
7. 7) Order — a duly placed request by the Buyer for the purchase of selected Goods, submitted to the Seller through the functionality of the Platform.
8. 8) Bonuses / Promo Codes — digital codes provided to Buyers to obtain a discount. Current discounts and promotions are indicated in the relevant section of the Platform. No cumulative bonus system is provided. Special terms may appear on the Website. In the event of a return of Goods purchased with a discount under applicable terms, the amount of the discount shall be recalculated.
9. 9) Payment Provider — a legal entity providing the technical capability to accept and process payments from Buyers for Goods (in particular, Avangard bank via shop.avangard.ru, Robokassa or others used by the Seller).
10. 10) Delivery — the service of transporting Goods to the Buyer or to a pick-up point (PUP), provided by the Seller and/or third parties engaged by the Seller (delivery services, courier services, etc.) on the terms specified on the Platform.
11. 11) Pick-up Point (PUP) — a location for receiving Goods, provided by a delivery service or a partner of the Seller, as specified by the Buyer when placing an Order.
12. 12) Try-on — a service provided under certain delivery methods, allowing the Buyer to inspect and try on the ordered Goods before their final purchase (redemption). The terms of the try-on service are determined by the Seller and published on the Platform.
13. 13) Return of Goods — the procedure for returning Goods to the Seller in the manner established by the legislation of the Russian Federation and the Public Offer.
14. 14) Third Parties — organisations, individual entrepreneurs and other entities engaged by the Seller to fulfil obligations under the Agreement (including delivery services, payment providers, telecommunications operators).
15. 15) Support Service — a unit of the Seller that provides consultation and information to Users and Buyers on matters related to the placement and fulfilment of Orders, at the following e-mail address: vesnaweddingspb@gmail.com / Vesnaweddingmsk@gmail.com
16.  

1. Subject Matter of the Offer

1.1. The Offer establishes the procedure for the remote sale of goods through the VESNA Platform and defines the terms of conclusion, performance and termination of the sale and purchase agreement between the Seller and the Buyer.

1.2. The Seller sells, and the Buyer purchases, the goods offered for sale on the Platform, on the terms set out in the Offer.

1.3. The posting of information about goods on the Platform constitutes an offer by the Seller to enter into a sale and purchase agreement in accordance with Article 437 of the CC RF.

1.4. Acceptance of the Offer is made by the Buyer in the manner provided for in the "Terms and Definitions" section, and signifies the Buyer's agreement with all its terms.

1.5. The sale and purchase agreement shall be deemed concluded at the moment of Acceptance of the Offer by the Buyer and shall govern all actions of the parties related to placing, paying for, delivering, returning and exchanging goods.

1.6. The Offer is drawn up and applied in accordance with the Civil Code of the Russian Federation, the Law of the Russian Federation "On Consumer Rights Protection" and the Rules for Remote Sale of Goods, approved by Resolution of the Government of the Russian Federation No. 612 dated 27.09.2007.

 

2. Information on Goods

2.1. The goods listed on the Platform are accompanied by a description, images, size, composition, colour and other information necessary for the Buyer to make an informed selection.

2.2. The Seller takes all reasonable measures to ensure the accuracy of information about goods; however, the Seller does not guarantee an absolute match of the characteristics, images and shades of goods displayed on the Platform with the actual characteristics of the goods, which is attributable to the colour reproduction specifics of device screens, lighting conditions during photography and other objective factors. Such differences shall not be deemed non-conformity of the goods with the order and may not serve as grounds for refusing a purchase or returning goods on the basis of poor quality.

2.3. The configuration and packaging of goods may differ slightly from those shown on the Platform, while the characteristics and functional properties of the goods are preserved.

2.4. All information about goods, including price, size range, availability, duration of discounts and promotions, is current at the time the Buyer places an Order. The Seller may change the said information without prior notice to Users.

2.5. The price of goods is stated in Russian roubles and includes all applicable taxes and charges, unless otherwise expressly indicated on the Platform. The cost of delivery may be determined separately depending on the delivery method and region.

2.6. If errors are discovered in the description, image, characteristics or price of goods, the Seller may cancel the order, notifying the Buyer with an offer to place a new order or to receive a refund of the amount paid.

2.7. Where goods indicated on the Platform are unavailable for delivery (including temporarily out of stock), the Seller shall notify the Buyer and may offer a replacement with a similar item. The Buyer may agree to the replacement or refuse it and demand a refund of the amount paid.

 

3. Order Placement Procedure

3.1. To place an order, the Buyer selects the desired goods on the Platform, adds them to the cart and proceeds to fill in the order form.

3.2. When placing an order, the Buyer provides accurate personal data, including last name, first name, delivery address, contact telephone number and e-mail address, and selects a payment and delivery method from those available on the Platform.

3.3. Before confirming the order, the Buyer is given the opportunity to review the terms of the Offer, the Personal Data Processing Policy and the User Agreement. To place the order, the Buyer confirms agreement with the said terms by clicking the button "Place Order/Purchase", "Buy", "Pay" or a similar button, as well as by checking the checkbox confirming agreement with the terms of the Offer and the Personal Data Processing Policy.

3.4. The performance of the actions specified in Clause 3.3 constitutes Acceptance of the Offer and the conclusion between the Seller and the Buyer of a sale and purchase agreement for goods in accordance with Article 438 of the CC RF.

3.5. After the order is placed, the Buyer receives a notification (e-mail, push notification or SMS) confirming the order, its number, list of goods, cost and delivery timeframes.

3.6. The Seller may clarify order information, including contact details, delivery method and date, by contacting the Buyer at the contact details provided at the time of placing the order.

3.7. The Seller may refuse to fulfil an order if:

1. the information provided by the Buyer is incomplete or inaccurate;
2. the order has not been confirmed within the timeframe specified in the notification;
3. the goods are out of stock or their delivery is impossible;
4. signs of a technical error in the price, description or availability of goods are identified.

3.8. In the event of refusal to fulfil an order, the Seller shall notify the Buyer and, if necessary, refund the amount paid by the same method by which payment was made.

3.9. If goods marked as "available on pre-payment" are temporarily out of stock, the Seller may set an additional delivery period.

3.10. After an order is confirmed, cancellation or amendment of its composition is only possible prior to the transfer of the order for delivery. To do so, the Buyer must contact the Seller's Support Service at vesnaweddingspb@gmail.com / Vesnaweddingmsk@gmail.com.

 

4. Payment Terms

4.1. Payment for goods is made through the Platform by the methods available at the time of placing the order, including: online bank card payment through the Avangard bank payment service (via a link, QR code or card); card payment after order confirmation by an operator; instalment payment through T-Bank service; cash or bank card payment when purchasing at the Seller's retail stores.

4.2. Online payment is made through a secure payment system. Bank card data is transmitted using encryption technology and complies with PCI DSS security standards.

4.3. The Platform does not store bank card details, including CVV/CVC. Payment processing is performed by the Payment Provider.

4.4. When instalment payment through T-Bank is selected, payment relations are governed by agreements concluded by the Buyer with the respective payment service. The Seller is not a party to such agreements and bears no liability for the operation of the services.

4.5. The Seller may at any time amend or restrict the available payment methods without prior notice to Buyers.

4.6. Payment for an order is made in full prior to the transfer of goods to the Buyer, unless a different procedure is provided for by the selected delivery method.

4.7. An order for which payment has not been received or confirmed shall be deemed unplaced and shall be cancelled.

4.8. Upon successful payment, an electronic confirmation is sent to the Buyer.

4.9. The Seller bears no liability for failures or delays in processing payments caused by the actions of banks, payment systems or internet providers.

4.10. Refunds upon order cancellation or return of goods shall be made by the same method by which payment was made, within the timeframes established by the legislation of the Russian Federation and the rules of the respective payment systems.

4.11. In the event of a return initiated by the Buyer and not related to the quality of goods, the Seller may withhold actually incurred expenses, including payment system commissions.

4.12. When paying for orders from outside the Russian Federation, the price is stated exclusive of taxes and duties of the Buyer's country. The obligation to pay such taxes and duties rests with the Buyer.

4.13–4.17. Full terms regarding fiscal receipts, international orders and other payment aspects are governed by the text of the Offer as published on the Platform.

 

5. Order Fulfilment and Offer of Alternative Goods

The Seller commences order fulfilment after its confirmation and receipt of payment. In the event the ordered goods are out of stock, the Seller shall notify the Buyer and offer a replacement, placement of a new order or a refund of the amount paid.

 

6. Delivery of Goods

Delivery is carried out throughout the territory of the Russian Federation and to other territories by the methods specified on the Platform. Current information on cost, timeframes and conditions is posted in the "Delivery" section. Detailed terms regarding self-pickup, delivery within Russia and international delivery are governed by the text of the Offer on the Platform.

 

7. Return and Exchange of Goods

The Buyer is entitled to return or exchange conforming goods from stock within 7 calendar days from the date of receipt. Made-to-order goods are not subject to return or exchange on grounds unrelated to quality. Return of non-conforming goods is carried out in accordance with the legislation of the Russian Federation.

 

8. Refunds

Refunds shall be made by the same method by which payment was made, within 10 business days from the date of receipt of the returned goods by the Seller. In the event of a return initiated by the Buyer and not related to the quality of goods, the Seller may withhold actually incurred expenses.

 

9. Liability

The parties shall bear liability for non-performance or improper performance of obligations under the Offer in accordance with the legislation of the Russian Federation. The Seller bears no liability for actions of payment systems, transport companies, delivery delays or other circumstances beyond the Seller's control. In the event of force majeure, the parties shall be released from liability.

 

10. Term and Termination Procedure

The Offer shall enter into force from the moment of its publication on the Platform and shall remain in force until withdrawn by the Seller. The Seller may amend the terms of the Offer. The sale and purchase agreement shall be deemed performed from the moment the goods are transferred to the Buyer. All claims shall be submitted to the Seller's e-mail address and considered within 10 calendar days.

 

11. Seller's Details

Individual Entrepreneur (Individualny predprinimatel) Kovaleva Ekaterina Aleksandrovna

TIN (INN) 781425543703

PSRNIE (OGRNIP) 316784700212436

e-mail: vesnaweddingspb@gmail.com / Vesnaweddingmsk@gmail.com