USER AGREEMENT

Edition dated 1 June 2026

A new version of the Agreement is published on the Platform indicating the date of its entry into force. Material changes to the terms of the Agreement are additionally communicated to the User by means of a banner on the Platform. The date of the current version is indicated in the header of the document.

 

Acceptance of the Agreement is the actual use of the Platform, including the submission of requests through the order form, contacting the Seller by e-mail or in messengers, placing orders or other interactions.

 

Terms and Definitions

1. 1) Platform — the internet resource located at https://vesnawedding.ru, belonging to the Platform Owner/Seller, which provides information about goods, services, terms of their acquisition and payment, as well as the ability to place orders.
2. 2) Goods — products listed on the Platform for sale, which may be purchased by the user, including but not limited to clothing, accessories and footwear.
3. 3) Promotion — a special offer under which goods or services may be purchased on terms different from the standard terms, for example, with the provision of discounts, bonuses or other benefits.
4. 4) Customer Support — a service providing assistance to users in resolving issues related to the use of the Platform, placing orders, returns, as well as the handling of complaints and queries.
5. 5) Order Form — a form on the Platform through which the User submits an initial request to the Seller. No personal account is provided on the Platform; all subsequent arrangements are made by e-mail or in messengers.
6. 6) Agreement — this User Agreement, governing the relationship between the Platform/Seller and the User, including the rights and obligations of the parties when using the Platform and making purchases.
7. 7) Personal Data — information relating to a natural person, which the user provides when using the Platform or in the course of communicating with the Seller and using its functionality, including but not limited to name, e-mail address, telephone number, delivery address and payment data.

1. Use of the Platform

1.1. The Platform is intended for persons who have reached the age of majority (18+), or for minor users acting with the consent of their legal representatives.

1.2. By using the Platform, the User gives consent to:

• the collection and processing of anonymised analytical data, including predefined events and technical identifiers, used exclusively for the analysis of the Platform's operation, improvement of service quality and statistical purposes. In doing so, the User's personal data are not transferred or processed as part of the said analytics;
• the receipt of advertising notifications and push messages containing information about the Seller's products, services and offers. The User may at any time refuse to receive such notifications in the device or Platform settings.

 

2. Order Placement Procedure

Order Placement Process

2.1. No personal account is available on the Platform. To place an order, the User fills in the order form on the Platform or contacts the Seller directly by e-mail or in messengers.

2.2. During the arrangement process, the Parties discuss: the date and venue of the celebration, the delivery city, and the User's measurements. The Seller sends photos and videos of the dress; if everything is suitable, a payment link is sent.

2.3. After payment is received, the Seller sends the User a fiscal receipt (kassovy chek) and a tracking number for tracking the shipment.

2.4. The User undertakes to provide accurate and up-to-date information (measurements, delivery address, contact details). In the event of any change to such data, the User shall immediately notify the Seller by e-mail or in a messenger.

 

Custom-Made Orders

2.5. If none of the available dresses suits the User, the Seller, subject to the availability of the necessary fabric in production and sufficient time before the celebration, may offer to manufacture a dress to order.

2.6. A dress manufactured to an individual order is not subject to return or exchange. The possibility and terms of manufacture are agreed between the parties individually prior to payment.

2.7. The Seller has the right to refuse to fulfil an order or part thereof, having notified the User accordingly.

 

User Identification

2.8. For the purposes of order fulfilment, the Seller may request additional information or documents from the User to verify their identity. The User undertakes to provide accurate information upon the Seller's request.

 

3. Platform Liability

3.1. In matters not governed by this Agreement, the terms of the Public Offer shall apply.

3.2. The Platform undertakes to provide the User with access to its services in accordance with the terms of this Agreement, including the correct operation of all Platform functions, fulfilment of orders and delivery of Goods.

3.3. The Platform takes all reasonable measures to ensure the uninterrupted operation of the Platform and the timely fulfilment of obligations; however, it may temporarily restrict access to certain functions for technical or other objective reasons.

3.4. The Platform shall not be liable for failures and restrictions in the operation of the Platform if they are caused by circumstances beyond its control (for example, technical problems with internet providers, power outages or actions of third parties).

3.5. Information about Goods on the Platform is posted by the Seller on the basis of the information available to it about the Goods. The Seller takes reasonable measures to keep such information up to date; however, images, shades, characteristics and the availability of Goods may differ for objective reasons.

3.6. The Platform shall be liable for the proper fulfilment of its obligations to the User in accordance with the legislation of the Russian Federation, including consumer protection legislation.

3.7. The liability of the Platform is limited to cases expressly provided for by applicable law and this Agreement, and extends only to direct losses arising through the fault of the Platform.

3.8. The Platform shall not be liable for lost profits, indirect losses and other consequences, unless otherwise provided for by the legislation of the Russian Federation.

3.9. The Platform takes all necessary measures to protect Users' personal data; however, it shall not be liable for the disclosure of data that occurred through the fault of the User themselves (for example, as a result of transmitting a password to third parties).

 

4. Rights to the Platform and Content

4.1. All materials posted on the Platform, including but not limited to texts, images, videos, logos, design and software, are objects of the intellectual property of the Seller or its licensors and are protected by the legislation of the Russian Federation on copyright and related rights.

4.2. By posting content (reviews, photos, etc.), the User grants the Seller a non-exclusive royalty-free licence to use, reproduce, moderate and publish such content on the Platform, as well as in the Seller's advertising materials. The Seller has the right to remove materials that violate the law or the rights of third parties, or do not comply with the Platform's internal standards.

 

Use of Photo and Video Content

4.3. All photographs and video materials posted on the Platform are the property of the Seller or are used with the corresponding rights. These materials may be used only within the Platform and in accordance with its functionality.

4.4. The User is prohibited from copying, modifying, distributing, publicly displaying or using content from the Platform (including photos and videos) without the prior written consent of the Seller.

 

Content Use Licence

4.5. The User may use the content posted on the Platform only for personal use: browsing, purchasing goods or receiving services provided on the Platform.

4.6. Any commercial use of content (including photos and videos) from the Platform without the permission of the Seller is prohibited.

 

5. Amendments to the Agreement

5.1. The Administration has the right to amend this Agreement unilaterally. The new version of the Agreement is published on the Website indicating the date of its entry into force.

5.2. The User shall be notified of material changes by means of a corresponding notice (banner) on the Website.

5.3. The User undertakes to independently and regularly check the current terms of the Agreement.

5.4. Continued use of the Platform after the new version of the Agreement enters into force shall constitute the User's consent to the amendments made.

5.5. The date of entry into force of the current version of the Agreement is indicated at the top of the document.

 

6. Dispute Resolution

6.1. The Agreement is governed by and construed in accordance with the legislation of the Russian Federation.

6.2. Prior to going to court, the Parties undertake to comply with the mandatory pre-action dispute resolution procedure.

6.3. Claims are submitted by the User to the following e-mail address: vesnaweddingspb@gmail.com / Vesnaweddingmsk@gmail.com.

6.4. The period for consideration and response to a claim is 10 (ten) business days from the date of its receipt, unless a different period is established by the legislation of the Russian Federation.

6.5. If it is not possible to resolve the dispute through the pre-action procedure, the dispute shall be submitted to a court at the Seller's location, unless otherwise provided for by the legislation of the Russian Federation.

6.6. For consumer Users, disputes shall be considered at the User's choice in accordance with the Law "On Consumer Rights Protection" (Zakon "O zashchite prav potrebiteley").